Help notes

If you have any questions or concerns you can contact us by telephone Mo – Fr from 10:00 to 16:00 o’clock at +49 (0) 21 04 – 8 33 11 22 and at any time via e-mail at info@profhome.com.

We can answer your questions by phone or by e-mail in English, German, French and Russian.

Shopping Cart

Here you can edit article quantities or remove items from the cart. You will also set the method of payment and delivery options. With a click on the button “Checkout” the ordering process starts.

Login

If you have not yet logged in, you need to log in now. Please enter your e-mail address and the password you’ve assigned.

Is this your first order in our shop?

You can register (so you can track your order and save time on your next visit), or go to the checkout as a visitor.

Invoice information

Please provide your full invoice address. If you want to receive your goods at another address, select “Send to a different address”.

Delivery address

Please choose in this area the delivery address, where your goods will be sent to. If the correct address does not yet exist, please type a new delivery address.

Payment information

Please select a payment method (by credit card, by PayPal or in advance).

Order overview

Finally, you will receive an overview of all data and all articles including the total amount. Here you have the ability to control your data and to correct if necessary. In this step, you must confirm acknowledgment of our terms and conditions. Please read our “Terms & conditions” and then mark that point.

With a click on the button “send order” the order is sent legally binding.

The purchase contract is concluded by the final confirmation of the provider via e-mail.